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November 19, 2014
The wood was useless - scrap from the yard, charged to the account as premium hardwood. The delivery drivers didn't have time to talk they ahd more deliveries to attend to, any questions could be phonned through to head office, they were just a subcontracted company, the quality of the wood had nothing to do with them. Neither, it seemed, did the qulity of the wood have anything to do with the person who answered the phone, her responsability was accounts, and even though a poor quality wood was sent at a high quality price she could do nothing to help.