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February 20, 2014
E-mail from the vice-principal: "The Estate Office is working round the clock with PUB contractors to try to resolve the leaking pipe problem; however, the problem seems to be more severe than expected. The problem has now been escalated to a higher level for resolution." Huh? You mean, you did not take it seriously the last three days? Or, you re-classify the situation and raise its level of urgency so that it is deemed serious enough for "resolution"? I assume you are going to fix it? There is such a dire need for plain-speaking these days!