October 20, 2006
Did you ever have a serious problem with an on-line firm, or, been so favorably impressed with them that you just HAD to tell them about it? So you emailed them a real barn-burner...
And got this reply:
"We have received your e-mail inquiry. Your message has been submitted to a customer service representative who will respond to you as soon as possible. Please do not reply to this message. Thank you for contacting [you name it]."Here's hope! At http://www.gethuman.com/ you will find phone numbers for 500 American companies, AND tricks to get you through to a real human.