October 5, 2006
Lie of the Week.
A computer repair technician recently closed my repair account, saying the repair was successful and the owner (me) was satisfied, when actually, he never even appeared at my home, the location of the damaged computer.
Pretty bad...but even worse was the response of his employer when we asked, "What happened ??
Nothing, except promises that "A supervisor will call you right back." Despite repeated frantic telephone calls for help, no supervisor ever responded.
This apparently uncaring service provider is under contract with a major computer manufacturer to handle repairs here in the States.
What a crying shame.