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August 9, 2017
Waited an hour past my appointment time before the doctor came in to the room. She didn't even acknowledge that she was late. I don't know which bothers me more: that she might not actually have realized she was an hour late to the appointment or that she didn't believe it was necessary to acknowledge being late. Gah! By the time I get out of there, the practice's support staff had left. Ten minutes later, I learned pre-auth is needed for the diagnostic testing. I can't do anything but fume quietly to myself and call back in the morning.