April 19, 2010
Just learned that the Icelandic volcano eruption has grounded our workshop speaker in London. We were expecting him in Austin tomorrow for a day-long event. The wings of a butterfly or the ash of a volcano can connect us all. I spent the morning phoning and/or emailing sixty registrants to say it was cancelled and that we would be refunding their money. This was to have been our last big chunk of revenue before the end of the fiscal year. A few have said we could convert their fees into a gift to our organization. What a day!