The agency controlled everything. Food, entertainment, clothing... Get on the wrong side of the agency and you could be evicted. Officially, they didn’t exist; everything was done underground. It was the government’s way of controlling people. Population was getting out of control, what with the Robots and the cat problem. Recently there’d been a rather violent peak in the number of cats, and no one was really sure why. It coincided with the integration of the Robots, and some said that this was because the Robots caused the cats sexual excitement. However this was widely regarded as a ridiculous theory.